Shipping & Returns

*New shipping rate starting from March 2020

Due to the shipping rate increase from USPS (United States Postal Serveice), the shipping rate had been increased.

Shipping within USA: Shipping Fee: Condition: Note:

USPS Priority Mail option

$10.00 (USD)

*$14.00 (USD)

Total amount less than $400 (USD)  

$15.00 (USD)

*$17.00 (USD)

Total amount $400 (USD) and above

additional insurance (+ $5.00)

USPS Express Mail (EMS) option

$28.00 (USD)

*$38.00 (USD)

Total amount less than $400 (USD)  

$33.00 (USD)

*$48.00 (USD)

Total amount $400 (USD) and above additional insurance (+ $5.00)

Plant will be shipped bare roots via USPS Priority Mail with delivery confirmation to USA for a FIXED PRICE of *$14/17.00, depending on the dollar amount purchased. All orders will be shipped within 4 business days of payment received.  Customers can choose to add insurance for all the orders that are $400 and above by paying an additional $5 insurance fee.

 

Shipping International:

(Outside USA)

Shipping Fee: Condition: Note:

USPS Priority Mail option

N/A N/A

This option is not available for Shipping International.

USPS Express Mail (EMS) option

$68.00 (USD)

*$70.00 (USD)

Total amount less than $400 (USD)  

$73 (USD)

*$78.00 (USD)

Total amount $400 (USD) and above additional insurance (+ $5.00)
 

For international destinations, shipping will be bare roots via USPS Express Mail (EMS) with tracking and insurance (up to $100).  Postage for EMS is a fixed *$70/78, depending on the dollar amount of order. The quoted postage is the lowest average to most destinations in the world. In most cases, postage actually costs more than what I quoted here and I cover the additional difference when it goes higher than the quoted.  Customers can choose to add insurance for all the orders that are $400 and above by paying an additional $5 insurance fee.  

Updated on 01/21/2015

**Phytosanitary certificate:

We can NOW apply for PC (Phytosanitary Certificate) for our international customers.  We will work with the USDA (United States Department of Agriculture) to issue the PC for your shipment: Click here for details.

 

Returns:

Due to the nature of the product, we DO NOT accept returns. All the sales are final unless we made a mistake in fulfilling your order. In this case, please contact us as soon as you received your order. We will try our best to rectify.

 

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