Shipping & Returns

*New shipping rate starting from July 2022

Due to the shipping rate increase from USPS (United States Postal Service), the International EMS shipping rate has been increased. Domestic shipping rates have stayed the same.

Shipping within USA: Shipping Fee: Condition: Note:

USPS Priority Mail option

$17.00 (USD)

Total amount less than $400 (USD)  

$19.50 (USD)

Total amount $400 (USD) and above

additional insurance (+ $5.00)

USPS Express Mail (EMS) option

$38.00 (USD)

Total amount less than $400 (USD)  

$48.00 (USD)

Total amount $400 (USD) and above additional insurance (+ $5.00)

Plant will be shipped bare roots via USPS Priority Mail with delivery confirmation to USA for a FIXED PRICE of *$17/19.50, depending on the dollar amount purchased. All orders will be shipped within 4 business days of payment received.  Customers can choose to add insurance for all the orders that are $400 and above by paying an additional $5 insurance fee.

 

Shipping International:

(Outside USA)

Shipping Fee: Condition: Note:

USPS Priority Mail option

N/A N/A

This option is not available for Shipping International.

USPS Express Mail (EMS) option

$70.00 (USD)

*$74.00 (USD)

Total amount less than $400 (USD)  

$78.00 (USD)

*$82.00 (USD)

Total amount $400 (USD) and above additional insurance (+ $5.00)
 

For international destinations, shipping will be bare roots via USPS Express Mail (EMS) with tracking and insurance (up to $100).  Postage for EMS is a fixed $74/82, depending on the dollar amount of order. The quoted postage is the lowest average to most destinations in the world. In most cases, postage actually costs more than what I quoted here and I cover the additional difference when it goes higher than the quoted.  Customers can choose to add insurance for all the orders that are $400 and above by paying an additional $5 insurance fee.  

Updated on 01/21/2015

**Phytosanitary certificate:

We can NOW apply for PC (Phytosanitary Certificate) for our international customers.  We will work with the USDA (United States Department of Agriculture) to issue the PC for your shipment: Click here for details.

Returns:

Due to the nature of the product, we DO NOT accept returns. All the sales are final unless we made a mistake in fulfilling your order. In this case, please contact us as soon as you received your order. We will try our best to rectify.

 

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